I am thrilled with the service we have been getting from Northeast. Thanks again for the outstanding service!
Kenny in your service group goes above and beyond every chance he gets. He is personable, good product knowledge and he follows up on what he tells you. I wish we all had more guys like him.
Your driver is an asset to your company. He is ALWAYS smiling, never complains, gets along with everyone here like a family member, does his job like a true professional and the list of positive accolades goes on and on. I also like that Anthony and Mark call weekly to check if I need anything (I get it that it is a great sales tool for your company but when I forget to order it’s good to have back up). When you leave my office and thank me for the business, I laugh and say to myself “thanks for the great service”.
I wish to commend Northeast Battery for its service and distribution of the best battery (Odyssey 65-PC1750) ever created for emergency services in the industry. Thanks to Odyssey and Northeast Battery, a catastrophic ambulance failure was averted during a 911 emergency response call when the vehicle was shut down in sub-zero weather, with all electrical systems (cab heater, patient compartment heating furnace, refrigeration units, lights, etc.) left on and fully operational. When the paramedics returned to the vehicle, the ambulance started, thanks to the Odyssey batteries. We will use only this battery in our vehicles.
I picked up my order for Trojan T-105-RE batteries this morning at your Auburn, MA facility. Everyone there was very courteous, professional and eager to help. Thanks for a pleasant experience!
Our working relationship with Northeast Battery is second to none. From pricing, on-time delivery, and communications, to hundreds of satisfied customers, we couldn’t be more pleased. Northeast Battery has repeatedly come through for us with their technical support, warranty coverage, and great customer service. A “world class” company from top to bottom, I wish I had more suppliers with this kind of dedication to their customers. Thank you for your continued support over the years!
I want to take a minute and let you know how great your employees are. Northeast Battery is by far the best company to deal with. Kenny is my sales rep and he does a great job. I never have to worry about my customers receiving their batteries because your entire service team is always on top of it. Even your office staff is super! You have assembled a team of employees who care about your company and you should be proud to have them -- We really appreciate the way they take care of us. Thank you!!