As we continue to monitor the rapidly evolving situation around the coronavirus (COVID-19), our first thought is for the safety and well-being of our employees, our customers and suppliers. We are taking every precaution as we remain open and continue to operate our distribution network and service our customers.
Here are the steps we’re taking to help ensure the best possible safety and reliability.
First, as updates are coming frequently, we are closely monitoring the guidance from the World Health Organization (WHO) and the Centers for Disease Control (CDC). Based on their collective input, along with considerations for our customers and employees, we have begun implementing preventive measures to help keep our employees and others as safe as possible from the spread of COVID-19, the disease caused by the novel coronavirus.
Secondly, we are open for business! We have implemented travel restrictions, and when possible, are allowing employees to work in alternative ways in an effort to reduce close interaction. We have also instructed our employees who interact with customers to maintain as safe a distance as possible, and to follow all guidance as it relates to hand washing etc. Especially in a time of reduced face-to-face interaction, the best and safest way to contact us is by emailing us at customerservice@northeastbattery.com, or by calling our Customer Service team at 800-441-8824.
Finally, we have enacted measures to sanitize our facilities and equipment wherever possible, and have directed employees in accordance with guidance from the CDC, to:
- Stay home if they have respiratory symptoms (coughing, sneezing, shortness of breath) and/or a temperature above 100.4 F.
- Leave work if they develop these symptoms while at the workplace.
- Shield coughs and sneezes with a tissue, or a sleeved elbow or shoulder (not the bare hands).
- Wash hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
Thank you for your partnership with Northeast Battery and Tri-State Battery. Our healthy employees safely servicing your valuable business continues to be our top priority.